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Digital Insights

Thoughts on web development, digital strategy, and building for the modern web.

Questions to ask yourself when picking a website platform
Development

Questions to ask yourself when picking a website platform

Website Platforms A question we get asked quite often from small companies or that first starting out with a digital presence is first - What sort of website should they have, what platform should they operate on. In my formal capacity, I’ve worked with many companies to work out what is the b

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What is user experience, and is it important?
Development

What is user experience, and is it important?

What is User Experience? User Experience has existed as part of digital strategies for a very long time. It is however only in the last 6 years that it’s become one of the more common buzz words to throw around (like ‘Agile’) - Remember when the only person you needed was a website admin

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What is conversion rate optimisation (and how do I do it)?
Development

What is conversion rate optimisation (and how do I do it)?

What is Conversion Rate Optimisation? Conversion Rate Optimisation (CRO) is the process of reviewing/analysis a customers journey on your website, finding where problems are occurring or what streamlining can be put in to make customers achieve the goal of your journey easier / with more confidence.

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Launching your first online store - Shopify vs WooCommerce
Development

Launching your first online store - Shopify vs WooCommerce

Time to be brave and launch your own store. With a majority (I’m assuming) of the UK stuck at home over the last few weeks no doubt quite a few have thought up the idea of selling products online. Either homemade crafts, perhaps confectionary or maybe even buying goods from a third-party addin

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[GDPR] Is there such a thing as ‘GDPR Compliant’
GDPR & Privacy

[GDPR] Is there such a thing as ‘GDPR Compliant’

Can anything be GDPR compliant? My LinkedIn is unsurprisingly full of data protection professionals and information security engineers (as well as web dev and creative professionals… and the required minimum number of friendly recruiters as well). Over the last few weeks, I’ve noticed a

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What impact will COVID-19 have on the digital community?
Development

What impact will COVID-19 have on the digital community?

How will the industry survive the COVID-19 pandemic and lockdown? Here in the UK, at the start of the lockdown when things were first starting to look back I sat down with my team and told them something I thought to be (and still think to be) true. I didn’t want to focus on the […]

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Should you use paid digital marketing?
Marketing

Should you use paid digital marketing?

Is Paid Media Marketing right for your organisation? Your online business likely to already make use of different ‘organic’ marketing techniques such as listing with search engines, word of mouth or referral, alternatively they could be ‘Paid’ - where you’re payin

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Optimising content for search engines
Seo

Optimising content for search engines

How do I rank higher on Google? Over the years I’ve sat in a lot of client meetings, post the launch of their website - often years down the line and the biggest thing on their mind is - How do we rank higher with Google? -When this happens I always reviews are technical SEO [&hell

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Privacy, COVID-19 and the opening of the hospitality sector
GDPR & Privacy

Privacy, COVID-19 and the opening of the hospitality sector

Time Please Gentleman Today (July 4th) the hospitality sector (most likely including your local pub) has started to re-open after the three-month lockdown, closed doors and no business. Government guidelines are asking businesses where there is a ‘higher risk’ of COVID-19 transmission (l

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What is a Data Subject Access Request (DSAR) - part 2
GDPR & Privacy

What is a Data Subject Access Request (DSAR) - part 2

What is a Data Subject Access Request? This part 2 of a series of articles on ‘What is a Data Subject Access Request’ you can read Part 1 here. The Importance of staff training I’ve said it before but it’s very important that you have a procedure in place and that your staff

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What is a Data Subject Access Request (DSAR) - part 1
GDPR & Privacy

What is a Data Subject Access Request (DSAR) - part 1

What is a Data Subject Access Request? This part 1 of a series of articles on ‘What is a Data Subject Access Request’ you can read Part 2 here. Data Subject Access Requests are new under the GDPR and come with the right to be aware of and verify the lawfulness of processing if a [&hellip

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What is a Data Privacy Impact Assessment (DPIA)?
GDPR & Privacy

What is a Data Privacy Impact Assessment (DPIA)?

What is a Data Privacy Impact Assessment A Data Privacy Impact Assessment (DPIA) is a planning and strategic document that allows you to review the risks of the entire process (or part of is several DPIAs covers the entire) data processing activity. The idea is to once the process and risks have bee

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What is a Data Protection Officer?
GDPR & Privacy

What is a Data Protection Officer?

A Guide to Data Protection and the GDPR This article forms part of a collection to introduce you to what Data Protection and ‘GDPR’ are. It’s based upon staff training that we’ve provided for companies to make sure they had a basic working knowledge and were able to take the steps to protect individ

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Your responsibilities as an employee under GDPR
GDPR & Privacy

Your responsibilities as an employee under GDPR

A Guide to Data Protection and the GDPR This article forms part of a collection to introduce you to what Data Protection and ‘GDPR’ are. It’s based upon staff training that we’ve provided for companies to make sure they had a basic working knowledge and were able to take the steps to protect individ

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Lawful data processing under GDPR
GDPR & Privacy

Lawful data processing under GDPR

A Guide to Data Protection and the GDPR This article forms part of a collection to introduce you to what Data Protection and ‘GDPR’ are. It’s based upon staff training that we’ve provided for companies to make sure they had a basic working knowledge and were able to take the steps to protect individ

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What and who does GDPR apply to?
GDPR & Privacy

What and who does GDPR apply to?

A Guide to Data Protection and the GDPR This article forms part of a collection to introduce you to what Data Protection and ‘GDPR’ are. It’s based upon staff training that we’ve provided for companies to make sure they had a basic working knowledge and were able to take the steps to protect individ

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What are the rights of individuals under GDPR?
GDPR & Privacy

What are the rights of individuals under GDPR?

Part 3 of a Basic Guide introducing you to Data Protection and GDPR This article forms part of a collection to introduce you to what Data Protection and ‘GDPR’ are. It’s based upon staff training that we’ve provided for companies to make sure they had a basic working knowledge and were able to take

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GDPR & Privacy

The 7 GDPR principles

A Basic Guide introducing you to Data Protection and GDPR This article forms part of a collection to introduce you to what Data Protection and ‘GDPR’ are. It’s based upon staff training that we’ve provided for companies to make sure they had a basic working knowledge and were able to take the steps

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What is data protection? GDPR basics - part 1
GDPR & Privacy

What is data protection? GDPR basics - part 1

A basic guide to introducing you to Data Protection and GDPR. This article forms part of a collection to introduce you to what Data Protection and ‘GDPR’ are. It’s based upon staff training that we’ve provided for companies to make sure they had a basic working knowledge and were able to take the st

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What to do in a breach
GDPR & Privacy

What to do in a breach

When it all goes wrong. Since the introduction of GDPR enforcement into law this year (2018) the ICO has seen a massive increase (between May 25th and July 3rd 2018 they reported a 160 per cent rise alone compared to the same period in 2017) in the number of potential data breaches reported. This sh

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Marketing and mailing list consent
GDPR & Privacy

Marketing and mailing list consent

Marketing and GDPR Consent - Such a simple word that under GDPR has been the archnemesis of global businesses. In the lead up to GDPR and in the post-GDPR world one of the biggest questions I have been asked relates to old marketing lists, current customer lists and who can you legally contact

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Your website and cookies
GDPR & Privacy

Your website and cookies

GDPR and Cookies It’s hard not to get technical when talking about the General Data Protection Regulation (GPPR), as much as I try when explaining to clients I always worry that I’ve lost them down the rabbit hole of detail. With that in mind, one of the questions I’ve most often asked about (just a

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GDPR and marketing
GDPR & Privacy

GDPR and marketing

Marketing & GDPR 101 Marketing and the General Data Protection Regulation (GDPR), In the lead up to May 25th and quite often after I’ve heard people refer to GDPR as the ‘death’ of marketing. In my opinion, they’re not wrong - There is a type of marketing that we’re all aware of, where we all

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GDPR getting ready checklist
GDPR & Privacy

GDPR getting ready checklist

Checklist Training and staff awareness Name a member of your company as your designated Data Protection Officer or at least the designated person responsible for data protection within your business (It’s worth saying that if you hire or designate a DPO and you’re a fairly small company

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